Zomedica Launches Voice of the Vet™ Customer Engagement Program
By proactively engaging with members of the veterinary care team through its Voice of the VetTM program, Zomedica aims to identify solutions that fulfill real needs in clinical veterinary practice. Program membership is free and open to members of the veterinary care team including veterinarians, veterinary technicians, veterinary technologists, veterinary assistants and practice managers.
“Zomedica wants to be known as the company that ‘gets it’ among companion animal veterinarians and that can only happen by listening to our customers early and often throughout the product development lifecycle and customer lifecycle,” stated
By joining Zomedica’s Voice of the VetTM program, members become part of a veterinary community assembled to influence the development of innovative, needs-driven solutions that give veterinarians the opportunity to lower their costs, increase productivity, and grow clinic revenue while better serving the animals in their care. This approach to innovation aims to make members of the veterinary care team an extension of Zomedica’s product development team, a strategy often used in technology companies to focus research and development efforts.
Complimentary membership to Zomedica’s Voice of the VetTM program includes:
- Participation in voice of customer programming to influence the solutions Zomedica brings to market;
- Subscription to the Voice of the Vet™ blog series featuring real stories told by clinical veterinarians in Q&A style interviews; and
- Email notifications on Zomedica’s product innovations for clinical veterinarians.
For more information or to join the program visit http://www.zomedica.com/veterinarians/
“While we have clinical veterinarians in executive management to provide voice of customer perspective, not all veterinary experiences are identical,” stated Zomedica’s Chief Operations Officer
Over 300 individuals including veterinarians, veterinary technicians, and practice managers, joined the program as part of its soft launch in Q4 2016 to evaluate interest within the veterinary community. This soft launch also introduced the Voice of the VetTM blog series, a program extension that highlights real stories from clinical practice told through the voices of practicing veterinarians. This blog features Q&A style interviews that discuss the veterinarian’s devotion to their noble profession, love for their pet patients, and the challenges of daily practice. For subscription information, to read the blog series, or to volunteer as an interview candidate visit http://www.zomedica.com/blog/
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